FAQ's
Kratom is a tree that grows in Indonesia, Thailand, Malaysia and other Southern Asian countries. The leaves are pulverized into a fine powder and ingested orally by powder or tea.
It is legal in almost every state. The exceptions are: Arkansas, Alabama, Indiana, Wisconsin, Rhode Island, Vermont. If you purchase Kratom from our website and you live in these states, we will refund your money immediately and we will not ship your order.
Yes, we offer a ONE TIME return on our product. If for any reason you are not happy with your purchase, you may return the unused portion for a full refund. But, we are so happy with our Kratom that we are sure you will also be happy!
Please feel free to contact us using the Contact form on the Contact Us page, alternatively, you can use the Chat Tool on the site in order to talk to an adviser.
We accept payments through Zelle, Coinbase, Cashier's Cheque, Money Order, and Western Union. For more information, please see the Payment Methods page.
At this time Quality Kratom USA only ships to the USA.
All shipping is FREE using USPS.
We ship the same day if your order is received before 2 P.M. Central Standard Time.
Yes. All packages are labeled QKUSA P.O. Box 16870 Wichita, KS 67216-0870
Yes. Every order shipped out will have a Tracking Number that will be emailed to you and will also be available on the website in your Account.